Client Service Survey

Your Name:*

Your Job Title:*

Your Organisation:*

Your Email:*

Janno Media Job Number (if known):

This can be found on your sign-off form

1. How did you hear about Janno Media?*

Personal referral
Direct contact
Professional referral
Internet search

2. What was your initial point of contact with Janno Media?*

Email
In person
Phone
Website

3. How satisfied were you with the quality of the photography services provided by Janno Media with reference to the below points? (On a scale of 1-5. With 1 being the least positive and 5 being the most positive)*

4. How would you rate the overall quality and clarity of the images delivered to you with reference to the below points? (On a scale of 1-5. With 1 being the least positive and 5 being the most positive)*

5. Overall, how satisfied are you with Janno Media's performance on this photography project? (On a scale of 1-5. With 1 being the least positive and 5 being the most positive)*

6. Overall, how satisfied are you with your new images? (On a scale of 1-5. With 1 being the least positive and 5 being the most positive)*

7. What did we do really well?*

8. What could we do to be even better?*

9. How likely would you be to recommend Janno Media? (1=unlikely, 10=extremely likely)

10.Please feel free to provide any additional comments, suggestions, or feedback about your experience with Janno Media's photography services. Your insights are greatly appreciated and will help us improve our services in the future.

11. Please provide a short testimonial on your experience with Janno Media and your delivered content... (for marketing purposes)